For users of all countries

Terms of use of the service

Introduction
This document sets out the Terms of Use (hereinafter referred to as the Conditions) under which the User can use https://kidsecurity.org (hereinafter referred to as the Site), mobile applications "Kid Security" and "Tigrow" (hereinafter referred to as Applications and together with the Site and all services provided on the Site and in Applications – the Service).
The Service is owned and operated by a private company Kid Security Limited (hereinafter referred to as the Company) located at the following address: RK, Astana, Manigilik El Ave., building 55/8, Astana Hub, block C4.6.
The service is designed to ensure the safety of children and parental control. Before using the Service, please read these Terms and Conditions.
The terms of this Policy can be accepted by the User only in full, without any reservations, restrictions and exceptions. If the User does not accept this provision of the Terms in full, he has no right to use the Service for any purpose.
If the User uses the Service on external platforms, including the Apple App Store and Google PlayTM, he must accept and comply with all the rules of such platforms applicable to the Service.
 

Basic concepts used in Politics

Website is an information resource hosted on the Internet information and telecommunications network with a domain name https://kidsecurity.org .
Applications – mobile applications "Kid Security" and "Tigrow".
Service – Applications together with the Site and all services provided on the Site and in Applications.
The User – the subject of personal data is an individual to whom personal data relates, who has access to the Service, a registered and unregistered User who uses the Service for personal, family, home and other uses not related to the implementation of entrepreneurial activities.
The company is a private company Kid Security limited, BIN: 200340900118, Legal address: 010000 Astana, Mangilik El str., d.C-4.6., "Astana Hub", E-mail: support@kidsecurity.org .
The Company organizes and (or) collects, processes and protects personal data received from Users, and also determines the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
Personal data – any information related directly or indirectly to a specific or identifiable User, information recorded on electronic, paper and (or) other material media.
A child is a person who has not reached the age of majority at the time of installation and use of the Tigrow mobile application.
A child is a person who has not reached the age of majority at the time of installation and use of the Tigrow mobile application according to the legislation of the country where this provision applies.
A parent is a person who has reached the age of majority, who has the Kid Security mobile application installed to communicate with a Child who has been added to his account according to the legislation of the country where this provision applies.
Familiarization and acceptance of the Terms by the User
Using the Service
The User may use the Service only in accordance with these Terms and Conditions and all applicable local, state, national and international laws, rules and regulations.
Every User under the age of 18 is strictly prohibited from creating an account in the "Kid Security" Application.
"Tigrow" can be used by any individual, but only in relation to their own or foster children, whose legal representatives they are, under the age of 18.
Persons under the age of 18 may use the Tigrow Service only after obtaining consent from parents or legal representatives for the right to use the Service and giving consent to the use of confidential information about a minor to join their account. The parental consent form can be found here - https://yadi.sk/i/kGFAlaxBqWUgrw
The Service is intended for residents of the United States, European Union countries, some functions of the Service may not work in areas outside the GPS service area and the wireless data transmission network for the phone on which the mobile application is installed.
 
Privacy policy
Features of the Service
retransmits sounds around the child's phone on the Parent's device, with the "Kid Security" application installed;
detects device settings that interfere with the normal operation of the application and helps to fix them;
displays the history of the child's movement;
sends a message to the Parent's phone, on which the Kid Security mobile application is installed, if the child has left the designated area;
displays the charge of the child's phone;
provides an opportunity to send a loud sound signal to the child's device with the "Tigrow" application installed;
provides an opportunity to send motivational hearts to a child;
chat – for communication of all "Kid Security" and "Tigrow" users united in one account;
displays application usage statistics on a child's device with the "Tigrow" application installed;
information in the form: "the name of the application on the child's device is the percentage of its use for a certain period."
other functions.

Application functions and the right how to use them
Location of the child - it is allowed, with the consent of the child, to install the application to the child "Tigrow", and then see the location of the child. It is prohibited to install the Tigrow application without the consent of a person.
Record the sound around the child - the function is allowed to be used only for your own children in order to understand that everything is fine with the child. It is prohibited to use this function for secret listening and without the consent of third parties without their consent. If voices or conversation of unauthorized persons are heard in the recording, the user is obliged to delete this recording. If the record is not deleted, the user is obliged not to disclose the information received in the record to anyone. All entries are automatically deleted 30 calendar days after the entry.
Start listening online - the function is allowed to be used only for your own children in order to understand that everything is fine with the child. It is prohibited to use this function to secretly listen to third parties without their consent. If voices or conversations of unauthorized persons are heard, the user is obliged not to disclose the information received and not to use it in all situations.
Set a place on the map - the user has the right to set a place on the map with the consent of the child in order to receive notifications about entering and exiting the designated place by the child. Use on third parties and without the consent of the child is prohibited.
Movement history - the user has the right to view the child's movement history for any period, provided that the child has given his consent.
Make a sound signal - the user has the right to make a loud sound signal if the child has given oral or written consent to this when installing the Tigrow application.
Application statistics - the user has the right to view the screen time of using applications on the child's phone only if the child has given oral or written consent to this when installing the Tigrow application.
 Chat with a child
User Account
In order to use the Service, the User must go through the registration procedure, as a result of which an account will be created for the User.
To register, the User undertakes to provide reliable and complete information about himself on the issues proposed in the registration form, and to keep this information up to date.
The User's personal data defined by the Privacy Policy and contained in the User's account is stored and processed by the Company in accordance with the terms of the "Data Processing Privacy Policy" (published at https://kidsecurity.net/privacy_policy ). The Company undertakes to collect, store and use the User's Personal Data in accordance with the Law "On Personal Data" of the Republic of Kazakhstan and internal documents of the Company.
The User is solely responsible for the actions that occur in the User's Account, and the User must keep access to his Account safe. The User must immediately notify the Company of any security breach or unauthorized use of the User's Account. The Company is not responsible for any losses caused by any unauthorized use of the User's Account.
The User can manage his profile and how the User interacts with the Service by changing the Account settings that are available to the User.
All ownership rights and other proprietary rights to any User account or profile belong to the Company.
The User may not transfer, buy, sell, trade, exchange, license, assign or otherwise alienate his rights, obligations or obligations under these Terms, in whole or in part, without the prior written consent of the Company.
Granting the right to use the Service
When using the Application, the User does not have the right
reproduce, repeat and copy, sell and resell, as well as use for any commercial purposes any parts of the Application (including content accessible to the User through the Application), or access to them;
impersonate another person or otherwise misrepresent your identity as an individual or legal entity, commit fraud, conceal or attempt to conceal your identity;
violate the rights of third parties, including minors, and/or harm them in any form;
copy, distribute or disclose any parts of the Service on any medium;
unauthorized collection and storage of personal data of other persons;
prevent the proper operation of the Service;
modify, decompile, or reconstruct the software; sublicense and distribute or otherwise transfer the software to any third party or use the software to provide sharing by any third party; make any copies of the software; remove, bypass, disable, damage or otherwise affect the functions of the software, or remove copyright notices and other rights to software for mobile devices.
promote actions aimed at violating the restrictions and prohibitions imposed by the Condition;
otherwise violate the norms of legislation, including the norms of international law.
Mobile Applications
To use the Applications, the User must have a mobile device based on the Android operating system, version 4.0 and higher, or IOS 9.0 and higher.
The User is aware of and accepts the condition that the Company has the right to update Applications and unilaterally change their functionality.
This Condition applies to all subsequent updates/new versions (regular releases) Applications. By agreeing to the installation of an update/new version of the Application, the User also accepts the terms and Conditions for the corresponding updates /new versions of the Application, if the update (installation of a new version) The application is not accompanied by any other agreement.
The Company reserves all rights not granted in accordance with these Terms.
Notifications related to the Service
The User agrees to receive from the Company to the specified e-mail address or phone number during registration informational e-mails or calls about important events occurring within the framework of the Service or in connection with it.
The User also agrees that the Company may send advertising messages to the User at the email address specified during registration, directly in the Application, as well as in other ways determined by the Company. Therefore, the User grants the Company the right to send advertising messages.
Intellectual property rights
All objects accessible through the Service, materials and information in it or data that are generated, collected or transmitted through the use of the Service, including mobile Applications, software, design, text, graphics, illustrations, photographs, videos, trademarks and other legally protected materials (hereinafter referred to as Content) are the exclusive property of the Company and are protected by the relevant property rights and intellectual property rights. The use of the Content for any purpose not expressly permitted by the Terms is strictly prohibited.
The User agrees not to sell, license, modify, distribute, copy, reproduce, transmit, publicly display, publish, adapt, edit or create derivative works from any of the Company's Content.

Paid Services
The fee for using the Service may be charged once or periodically (hereinafter referred to as Subscriptions). The type of Subscription usually depends on its duration (one month, one year, indefinitely) or the number of minutes required for audio monitoring (Live minutes) (for mobile devices running the Android operating system). Regardless of the type of subscription, its payment means the conclusion of an agreement between the Company and the User on the terms stipulated by the Terms, as well as the provisions of the Civil Code of the Republic of Kazakhstan. According to the agreement, the Company undertakes to provide the User with access to additional functions of the Service (for example, access to monitoring the movement of the child during the day, sending alerts when the child entered or left a specified location by the User, playing a loud signal that the child will hear even at low call volume, etc.), and the User undertakes to pay the Subscription cost. Such payment will be debited from the User's account automatically after the corresponding period of time. It is possible to pay for a Subscription through the Website, Google Play platforms, the App Store, as well as directly in our mobile applications. Purchases via mobile platforms.
The User agrees that if the User makes any purchases on mobile platforms, including the Apple App Store and Google PlayTM, all payment-related issues, problems, disagreements and/or disputes should be handled in accordance with the terms of such platform or other legal agreement that governs the User's use of certain services and/or payment processing methods, and in no case will the Company bear any responsibility in connection with this.
Automatic subscription renewal. The User's subscription period may vary, for example, the subscription may be based on a monthly or annual automatic renewal period (hereinafter referred to as the Subscription Period), as described during registration. The User's Subscription will be automatically renewed for an additional Subscription Period and will be valid until the User cancels it or the Company suspends or stops providing the Subscription in accordance with the Company's Terms of Use. Unless otherwise specified, the User will be charged before or at the beginning of each renewal period.
Cancellation of subscription. The user can cancel his subscription at any time.  Cancellation will take effect at the end of the current Subscription Period. To cancel the subscription function at any time, the User must send an e-mail request to support@kidsecurity.net .
If the User wishes to make a refund of the money paid, the User must fill out a claim, the form of which is available at the link ______________. After filling out this form, the User must sign it, scan it and send it in PDF format by e-mail to support@kidsecurity.net . The Company will review the claim within 10 (Ten) calendar days, which it will inform the User about at the email address specified in the claim.
No refunds. The Company does not refund for unused subscription time, any license or fee for any part of the Service, any content or any other refunds, if the User refuses to use the Service, delete the User account. After canceling any subscription features, the User's subscription is valid until the end of the prepaid period.
Free trial period. After registration or from time to time, the Company may offer free trial versions of certain Subscriptions for a certain period without payment. If the Company offers a free trial version to the User, the specific terms of the free trial version will be indicated in the materials describing the specific trial version. At the end of the free trial, the Company (or the Company's third-party payment processor) will begin to regularly bill the User's chosen payment method for the User's Subscription (plus any applicable taxes and other fees) for the duration of the Subscription, unless the User cancels the Subscription before the end of the free trial. Instructions for unsubscribing are described in the sections above. To avoid any costs, the User must cancel the Subscription before the end of the free trial period.
Price changes. The Company reserves the right to adjust prices for Paid Services of the Company or their components in any way and at any time. Any price changes will take effect after the User is notified.
Deleting an Account
 If the User wants to delete his account (if the User has one), the User can request the deletion of the account by email to support@kidsecurity.net or contact the Technical Support Chat in the Kid Security mobile application. If the User sends a request by e-mail, he must specify the name, e-mail address that the User has registered. The User's account will be completely deleted within 5 working days from the moment of receiving confirmation of the User's request to delete the account.
 
Deleting an Account
The Company's Services may contain links (including without limitation elements such as images, maps, sound files) to third-party websites and services, special offers or other events or actions that are not controlled by the Company. The Company is not responsible for any such third-party sites, information, materials, products or services that are contained in them.  If the User accesses the website or third-party products from the Service, the User does so at his own risk, and you understand that these Terms do not apply to the User's use of such sites. The User releases the Company from any liability related to your use of any third-party website, service or content. In addition, the relationships or promotions of advertisers found on the Service, including payment and delivery of goods, as well as any other conditions or actions, are solely between the User and such advertisers. The User agrees that the Company is not responsible for any losses or damages related to your transactions with such third parties.
 
Deleting an Account
The User agrees to indemnify the Company for damages incurred in connection with the User's violation of the terms of the Terms, including, but not limited to, violation of any of the statements and guarantees presented here; violation by the User of any third-party rights, including, without limitation, the right to privacy or intellectual property rights; violation by the User of any applicable law, rule or regulation; access by any third party and use of the Service with a unique username, password or other appropriate security code.
 
Responsibility
The Company cannot provide guarantees regarding the error-free and uninterrupted operation of the Service or its individual components and/or functions on the User's mobile device, however, the Company strives to improve the quality of the Services. The Company also cannot provide guarantees regarding the compliance of the Service with the specific goals and expectations of the User, and also does not provide any other guarantees not expressly specified in this document.
The Company is not responsible for: the consequences of unauthorized use of the Service by third parties; for direct or indirect damage suffered by the User as a result of using / not using the Service.
The User is responsible for all actions performed under his account and using his username and password, as well as for all actions performed from his mobile device on which the Application is used or on the Site.
The User is solely responsible to third parties for his actions when using the Service, including for the fact that they comply with legal requirements and do not violate the rights and legitimate interests of third parties. The User independently and at his own expense undertakes to settle all claims of third parties related to the User's actions when using the Service.
The company is not responsible for the loss of gadgets (mobile devices and GPS watches) and does not transfer information about the location of gadgets to third parties.

Changes to conditions
The Company may, at its sole discretion, change or update these Terms from time to time, and therefore the User should periodically review this page. The Company will notify the User before making significant changes to these Terms and Conditions, and will give the User the opportunity to familiarize themselves with the changed Terms before continuing to use the Service. When the Company changes the Terms in a significant way, the Company will update the date of the last change at the bottom of this page.  Further use of the Service by the User after any such change means that the User agrees to the new Terms.
These Terms, together with any changes and any additional agreements that the User may enter into with the Company in connection with the Service, constitute the entire agreement between the User and the Company in relation to the Service.
 
Applicable law and dispute resolution
The Terms and Conditions are governed by and interpreted in accordance with the legislation of the Republic of Kazakhstan. Issues not settled under these Terms are subject to resolution in accordance with the legislation of the Republic of Kazakhstan. All possible disputes arising from the relations regulated by these Terms and Conditions are resolved in accordance with the procedure established by the current legislation of the Republic of Kazakhstan. Everywhere in the text of the Terms, unless explicitly stated otherwise, the term "legislation" means both the legislation of the Republic of Kazakhstan and the legislation of the User's place of residence.
All disagreements are resolved by sending claims to the Company, if it is impossible to settle disagreements in a claim procedure within 60 calendar days from the date of receipt of the claim, the Company and / or the User has the right to apply to the court at the Company's location, unless otherwise provided by law.
 
Contact details
Please, the User can contact the Company by e-mail support@kidsecurity.net or by phone number +7778 3390461 for any questions regarding these Terms.
 

The last change to the Terms and Conditions was on December 19, 2022.